We want your litlit.com experience to be a great one. Here are answers to common questions about litlit.com.

Can I get the refund if I don't like the products?
Yes. Items shipped from litlit.com can be returned within 14 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them.

Please go to our Return Policy for more details.

Why has my order tracking status not updated?
Tracking updates can be delayed when the parcel is:

  • Going through local customs clearance procedures
  • At the post office sorting center
  • Held up by uncontrollable factors including, such as labor strikes, bad weather, politic issues,etc.

How much is shipping?
We provide free shipping worldwide on all orders.

What if I have a question about my order?
For order or shipping questions, please email at: cs@litlit.com

What should I do if I want to change the shipping address?
Please contact us. If the order has not shipped, we will update the address. We cannot change the delivery address after the order ships.

More Questions?
Simply Send Us An E-Mail. We will respond to all e-mails within 1-2 business days and we will do our best to make your litlit.com experience a great one!